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Update Support

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About

Overview Of Service

When you are busy running your business, logging into your site to check for updates is usually the last thing on your mind. Wouldn’t it be easier if you could simply leave the responsibility to Piranha Digital?

The WordPress Update Support Package from Piranha Digital is a fully managed solution to keep your WordPress Website, plugins, and themes up to date with all the latest security patches, enhanced features and bug fixes that are regularly released. Piranha will systematically take a copy of your site, host it in a quarantine environment, install all relevant updates, test and then re-launch it with all updates included.  Our software will also notify us of all WordPress updates so urgent action can be taken for major security upgrades.

Software Platforms Covered

  • WordPress
  • Website containing approved WordPress plugins
  • WordPress websites with 3rd party integrations

Start Your Update Support Package With Piranha

Benefits of our Update Support Package

  • Peace of mind knowing Piranha is keeping your WordPress website up to date.
  • Fully managed package delivered by WordPress experts
  • Improved WordPress security
  • New WordPress features added
  • Faster WordPress experience
  • A bug free WordPress website
  • Plugins updated
  • Better compatibility
  • Easy, manageable, small monthly payment

What the Package Includes

  • Quarterly full upgrade of your WordPress core, plugins, and themes with the latest update for them.
  • Monthly update of your website with critical security patches within these quarterly upgrades as required.
  • Daily monitoring of email notifications we subscribe to alerting us to when there is a new update for your WordPress site.
  • Actioning the daily notifications if the upgrade is seen as time critical.
  • Additional quarterly back up of your site for added security.
  • Full technical support during office hours.
  • Plugins reviewed quarterly for any new vulnerabilities.
  • Reporting: Each quarter you will receive an overview report confirming the completion of the tasks covered within the package. 

The WordPress Update Support Package is in addition to any current support you receive and does not affect any other services we currently provide for you. This support solution has been created in response to the changes that are currently happening within the digital marketplace.

WordPress Security

Background

Security is one of the most important reasons why it is imperative that you maintain your WordPress site and keep it up to date. WordPress currently powers almost 40% of all websites in the world and owing to its huge popularity, is a popular target for hackers, malicious code distributors and data thieves.

Every time a security vulnerability is reported, WordPress release an update that fixes the issue. This means that if you are not using the latest version of WordPress, then you are using software with known security vulnerabilities. Hackers can search for websites running the older version, and you may become a victim of a sophisticated attack.

It is not just WordPress itself that can suffer, as plugins can also be exploited by hackers. You need to make sure that all your WordPress plugins, themes, and the core itself is always up to date.

Even though WordPress actively encourages users to upgrade to the latest version, less than 30% of users have done so. More than 10% still use version 4.3. All users who hesitate to upgrade their website are jeopardising their security and putting personal information of users at risk.

In 2018 alone, there were 18 major releases by WordPress relating to security and performance functionality and with more than 46,000 WordPress plugins now available, it is a full job to manage the update process.

MORE ABOUT WORDPRESS SECURITY SUPPORT

Start Your WordPress Update Support Package Today

Now is the time to start your WordPress Support Package with Piranha Digital or move your existing support from your existing agency to us. Call us today on 01772 888331 to find out more about our range of support packages available for all website platforms. 

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