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Magento Enhanced Website Security

Protect your website and ensure your data is secure.

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    The Magento Enhanced Website Security support package from Piranha Digital is a fully managed website security package that provides enhanced protection and ongoing support to help safeguard your website against hacking attempts, malware, automated attacks, and other evolving online threats.

    It has been developed specifically to support websites built on the leading eCommerce Magento platform. The package includes measures designed to reduce the likelihood of attacks and to provide backup (if hosted on Piranha’s secure hosting solution) and contingency solutions so that should the worst happen, Piranha will address and fix your Magento website and restore it to the condition before the attack at no additional cost to you.

    Software platforms covered (if hosted on Piranha’s secure hosting solution)

    • Magento 2
    • Websites containing approved Magento plugins
    • Magento websites with third-party integrations

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    What the package includes:

    • Enhanced, full daily remote backups of your website (files and database) for the last 7 days, Friday morning for the last 2 weeks and the first day of the month for the last 3 months (if hosted on Piranha’s secure hosting solution).
    • Premium Disaster Recovery Plan: Full working remote backups restored within 4 hours (within office hours and if hosted on Piranha’s secure hosting solution)
    • Monthly ‘file permission’ checks, ensuring there are no new site vulnerabilities that can be exploited.
    • Quarterly password update reminders.
    • Extensions installed to protect against brute force attacks on the default admin logins.
    • Priority technical support responding to any security-related queries (including analysis, implementation of a fix and security correspondence).
    • Version control for all files on the website, which would ensure any unauthorised file changes are identified
    • Extensions reviewed quarterly for any new vulnerabilities.
    • Repairing sites that have been affected by a hack/virus
    • Dealing with third parties for a resolution to problems
    • Re-submitting sites to search engines such as Google, Bing, Yahoo! and DuckDuckGo
    • Reporting: Each month you will receive an overview report confirming the completion of the tasks covered within the package. 

    The enhanced website security support is in addition to any current support you receive and does not affect any other services we currently provide for you. This support solution has been created in response to the changes that are currently happening within the digital marketplace.

    Why is there a need for Enhanced Website Security Support?

    According to the UK government’s Cyber Security Breaches Survey 2025/2026, 43% of UK businesses reported experiencing a cyber security breach or attack in the last 12 months. Whilst security patches are often released by the major platforms, often the providers of third party extensions aren’t so vigilant in providing these patches, making them the source of attack.

    Older websites appear to be more vulnerable, and hackers are becoming more sophisticated. Once a website is hacked, the process to cleanse the site and restore it to its former performance can be a time-consuming and expensive process with a legacy of security hurdles to overcome, including Google flagging the site as insecure or compromised and larger organisations blocking the site altogether.

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    Benefits of Piranha's Magento Enhanced Website Security Support

    • Peace of mind knowing Piranha is looking after the security of your website
    • Easy, manageable, small monthly payment
    • No unexpected invoices to cover the cost of repairing any damage or rebuilding the site
    • Reduction in downtime if a hack occurs
    • Priority support when needed including telephone support
    • A constant clean back-up of your site held separately for quick loading (if hosted on Piranha’s secure hosting solution)
    • SEO experts on hand to help resolve any search engine (Google, Bing) fallout
    • Summary monthly report providing a paper trail of support for internal reporting

    Start Your Magento Enhanced Security Support Package Today

    Now is the time to start your Magento Enhanced Website Support Package with Piranha Digital or move your support from your existing agency to us. Call us today on 01772 888331 to find out more about our range of support packages available for all website platforms.

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